About Us This web site is owned and operated by Ardent Systems Ltd T/A Dahle-Trimmers.co.uk . If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
Dahle-Trimmers.co.uk
Ardent Systems Ltd 8 Forest Road Quorn Loughborough LE12 8AG United Kingdom
Phone: 0845 643 2409
Email: info [at] dahle-guillotines [dot] co [dot] uk
VAT Reg: 800 7236 66


Copyright & Trademarks

Dahle-Trimmers.co.uk and Dahle Guillotine & Trimmer Centre are trading names of Ardent Systems Ltd.
We are an authorised distributer of Dahle products in the UK.
We are a business to business supplier of business products and services.
We do not supply consumers.

Dahle is a registered trade mark of Dahle Bürotechnik GmbH. All rights acknowledged.
Ardent Systems Ltd is a totally independent UK based company, and makes no claim to the trademarks or has any association with Dahle Bürotechnik GmbH, except for the sale of it products in the UK.
Making A Purchase Please phone or email to place an order.
We accept card payments and orders over the phone.

We accept card payments.
We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may contact us to pay over the phone or make alternative payment arrangements


Business Customers Only:
We are are business to Business supplier.
If you are a consumer you may not order from us.
By placing an order with us you acknowledge that you do so in the capacity of a business or for business use.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice.
Shipping And Handling All orders will normally be despatched via courier service that will require signature on delivery.
Delivery Schedule We aim to deliver your order ras soon as possible. We will normally send your order to you in 1-3 business days.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For orders made from the UK, VAT is added at the prevailing rate. We only supply to the UK unless special agreement is made.
Credit Card Security When the order is placed at our website, you will be transferred to a secure payment system to provide your card details and to make payment. At no time will we have your card details, providing you with a highly secure way to pay.

Should you pay over the telephone we again enter those details onto the Secure Payment system. We do not store your card details electronically or on our computers at any time..
Guarantee We guarantee your satisfaction. All of our products carry manufacturers warranty in some cases extending to 5 years against mechanical defect. The warranty of items does not include the wear of components through usage e.g. blades.
Reaching Us If you need to reach us, please email us us, alternatively, you can call on 0845 643 2409
Privacy Policy Dahle-Trimmers.co.uk do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you log in to an account, your logged-in status is recorded in a temporary cookie. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Returns Policy Should you have any problems with your product(s) please contact us a we will take steps to remedy the problem.
If this requires the return of the product for any reason we will arrange that with you. Under no circumstances should you return any item without prior agreement.